Privacy Policy

ChewieAI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chewieai.com and use our services.

1. Information We Collect

1.1 Information You Provide

When you interact with our website or services, we may collect:

• Contact Information: Name, email address, company name when you join our waitlist or contact us
• Communication Data: Messages you send us through contact forms or email
• Account Information: If you create an account, username and authentication data

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Usage Data: Pages visited, time spent, clicks, scroll depth
• Device Information: Browser type, operating system, device type
• Location Data: Approximate geographic location (country/city level) based on IP address
• Referral Data: The website that referred you to our site

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and maintain our services
• Communication: To respond to your inquiries and send updates about our product
• Analytics: To understand how users interact with our website and improve user experience
• Marketing: To send you information about ChewieAI (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights

3. Google Analytics

We use Google Analytics 4 to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information such as:

• How you found our site
• Which pages you visit and for how long
• Your approximate location (country/city)
• Your device and browser type

IP Anonymization: Google Analytics 4 automatically anonymizes IP addresses, meaning your full IP address is never stored.

Opt-Out: You can opt out of Google Analytics by:

• Using our cookie consent banner to disable analytics cookies
• Installing the Google Analytics Opt-out Browser Add-on
• Enabling "Do Not Track" in your browser settings

Learn more: Google Privacy Policy

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

• Google Analytics: For website analytics (see Section 3)
• Typeform: For waitlist form submissions
• Email Service Providers: For sending communications (if applicable)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

If ChewieAI is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Waitlist Data: Until you request deletion or 2 years after submission
• Analytics Data: Google Analytics retains data for 14 months (GA4 default)
• Communication Records: 3 years for business correspondence

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

6.1 European Users (GDPR)

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

6.2 California Users (CCPA)

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we don't sell data)
• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise your rights, contact us at: privacy@chewieai.com

7. Cookie Consent & Management

When you first visit our website, you'll see a cookie consent banner. You can:

• Accept All: Allow all cookies including analytics
• Reject Non-Essential: Only essential cookies will be used
• Customize: Choose which cookie categories to enable

Change Your Preferences: You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer or clearing your browser cookies.

Browser Cookie Controls

You can also manage cookies through your browser settings:

• Chrome
• Firefox
• Safari
• Edge

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: HTTPS/TLS encryption for data in transit
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Secure Infrastructure: Industry-standard hosting and security practices

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions by relevant authorities
• Your explicit consent

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@chewieai.com.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification for material changes (if you're on our mailing list)

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@chewieai.com
Website: https://chewieai.com
Response Time: We aim to respond within 48 hours

14. Specific Jurisdictions

14.1 European Economic Area (EEA)

If you are located in the EEA, the data controller is ChewieAI. Our legal basis for processing your data includes:

• Consent: You have given clear consent for specific purposes
• Contract: Processing is necessary to fulfill our contract with you
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is in our legitimate business interests

14.2 United Kingdom

For UK residents, we comply with the UK GDPR and Data Protection Act 2018.

14.3 California

California residents have specific rights under the CCPA (see Section 6.2). We do not sell personal information.